Personal Data Leak Monitor

Samsung Germany Customer Tickets data breach

216K accounts from Samsung Germany Customer Tickets (samsung.de) were exposed in this breach. Besides email addresses, it included names, physical addresses and purchases.

Breach date
March 30, 2025
Accounts
216,333
Added to the database
April 13, 2025

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What leaked

Email addressesNamesPhysical addressesPurchasesSalutationsShipment tracking numbersSupport tickets

What to do now

  1. Do not tap links in emails claiming to be that service
  2. Expect scam emails that use your real name
  3. Be careful with unexpected mail or visitors

Tools that help with this breach

Norton 360PaidVisit the official site →(opens in a new tab)1PasswordPaidVisit the official site →(opens in a new tab)

About this breach

In March 2025, data from Samsung Germany was compromised in a data breach of their logistics provider, Spectos. Allegedly due to credentials being obtained by malware running on a Spectos employee's machine, the breach included 216k unique email addresses along with names, physical addresses, items purchased from Samsung Germany and related support tickets and shipping tracking numbers.

Source: Have I Been Pwned (CC BY 4.0)

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